Data Protection
Liverpool and Merseyside Theatres Trust is a registered user under the terms of the Data Protection Act 1984/1998.

We keep records of names, addresses, telephone numbers and tickets sales information on our computers with the aim of improving the service we give to our customers. We would like to be able to keep you informed about events and other developments at the Liverpool Everyman and Playhouse theatres. However we will only contact you (by post, telephone, SMS text or email) if we have received your ‘informed consent’ that you are happy for us to do so either by informing us directly (by post or email) or in answer to a clearly stated request made during the ticket booking process. Similarly, only if you have specifically given us your consent will we share your details with other arts organizations in which we think you might be interested.

You have the right to view the information held about yourself at any time.

Conditions of Sale

• Once paid for, tickets are not refundable except in the event of a cancelled performance.
  
• We may be able to exchange tickets for another performance of the same show provided the tickets are returned to us at the latest, the day before the performance for which they are issued. Where we are able to exchange tickets an administration charge of 50p per ticket will apply.
  
• Tickets returned on the day of a performance will not be exchanged.
  
• We provide a re-sales service only in the event of a sold out performance.
  
• Concessions are subject to availability.
  
• We reserve the right to introduce discounts and other price changes without notice.
  
• Discounts and special offers apply to full price tickets only.
  
• Latecomers will not be admitted until a suitable break in the performance which in many cases may be the half time interval.
  
• We reserve the right to refuse admission.